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The Support module gives visitors a contact form on your public portal. Submissions are emailed to the support address you configure in project settings.

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Dashboard Support tab

Open the Support tab at /dashboard/[slug]/support. The page shows:
  • Heading: Support
  • Body: Your support tickets arrive at
If no support email is configured, the page shows nowhere instead of an email address — tickets cannot be delivered until you set one.

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Configure support email

In the project settings panel, expand the Support accordion: The Support tab toggle in Controls is blocked until a valid support email is entered.

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Public support form

Visitors submit tickets at {slug}.bettter.app/support: Submit button labels: Submit Ticket, Report a bug, or Sending… while in progress. On success, visitors see: “Your message was sent. We will get back to you soon.”

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Email delivery

When a visitor submits a ticket, Bettter sends an email to your configured support address:
  • From: New Support Ticket (or New bug report for bug reports)
  • Reply-To: the submitter’s email address
  • Subject: the visitor’s subject line (max 200 characters)
  • Body: includes the submitter’s name and message
You can reply directly to the email to respond to the visitor.

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Enable the Support tab

To show Support on your public portal:
  1. Set a valid support email in project settings
  2. Enable the Support toggle in Controls
If the Support tab is disabled, visitors see the standard disabled-page message.

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Next

You have completed Manage content. Continue to Support settings to configure your support email and descriptive message.